Who we are
Our website address is: http://athukoralagroup.com
We care for your privacy
We understand that security of your information is top priority and Athukorala Tea will
always strive to ensure that your personal data will be protected against unauthorized or
accidental access, processing or erasure.
General privacy
Athukorala Tea gathers several types of information about you when you visit and use our
site. When we use the term personal information here in this Privacy Policy, it denotes to
information that identifies you as a particular individual, such as your name, your physical
address, your e-mail address, telephone number and mobile number. We require such
personal info, to understand your product necessities and to conduct a better business with
you. Under any circumstances, this information will not be given or shared with any third
party.
We might also collect the IP address through which you access the Internet to use our site.
(Your IP address will typically be provided by your Internet service provider, your employer
or the business or institution that provides you with access to the Internet) An IP address is
not, by itself, personal information. We may use IP addresses to collect information
regarding the frequency with which you and other guests visit the sites, and the patterns of
site use. We may also combine IP addresses with personal information. To the extent that
your IP address is combined with personal information, it will be treated as personal
information.
Your information will also be used to send vouchers or promotional materials to you. This
can be undone by unsubscribing if you are not interested in such.
Furthermore, information categorized as non-personal information will also be collected to
provide you with a quality shopping experience. We may also use the information gathered
by technology to analyze the traffic patterns on our site, such as the frequency with which
you and others visit various sections of the site. You will receive HTML e-mails if youve
registered with us, which includes information or procedures that let us know whether you
have opened those e-mails, clicked on links in those e-mails or forwarded those e-mails to
others.
However, you are always allowed to unsubscribe from this service if it is no longer required.
Cookies and codes embedded in this site will be used to gather data regarding the visitors to
this site, which be stored and used later to help improve services provided by the site to its
users.
Future correspondence and marketing
Once you have made a purchase from our store, you will be occasionally update on our
latest products, news and special offers through e-mail. You are given this opportunity when
you become a member of Athukorala Tea.
All Athukorala Tea members have the option to decline of receiving marketing
communications from us. You can click on the “unsubscribe” link in any email
communications and discontinue with receiving such communications if you no longer
required such.
Other disclosures
Your personal information might be disclosed to any of our group of companies in order to
process with your order or to provide any other services you have requested.
Third party sites
Our site might contain links to and from the websites of our partner networks, advertisers
and other third parties. If you follow a link to any of these websites, please note that they
may have their own privacy policies and that we do not accept any responsibility or liability
for such policies. Please check these policies before you submit any personal data to these
websites.
Checking your details: Opting out
By contacting us through the e-mail or any other contact details given, you can verify the
details which you have submitted at Athukorala Tea. As per our security procedures, we
may request proof of identity before we reveal any of personal information, which will take
the form of your e-mail address and password submitted upon registration.
We take in response to any request from using your e-mail and password, therefore it is
your responsibility to keep this information safe with you.
We would strongly recommend that you do not use the browser’s password memory
function, as that would permit other people using your terminal to access your personal
information.
Upon the verification of your identity, youre allowed to access and update the contact
information you gave us during registration, or modify any marketing or other choices you
have made when registering with our site, or opting out of participation in the site services.
You may also unsubscribe from certain e-mail communications by clicking on unsubscribe
links in those e-mails. Please note that even if you chose to terminate your registration with
the site, your personal information will be retained for legal or other reasons. The treatment
of that retained personal information will always be governed by this Privacy Policy.
Disclaimer
We value the security and confidentiality of your information.
Technical, administrative, and physical security measures have been implemented to
protect personal information from unauthorized access and improper use. These
procedures are reviewed at regular time basis.
Though these steps have taken, no security measures are perfect or impenetrable.
Unfortunately, the transmission of information via the Internet is not completely secure,
and we cannot guarantee the security of data transmitted to our site. Any transmission is at
your own risk. Once we have received your information, we will use strict procedures and
security features to try to prevent unauthorized access.
Amendments
This Privacy policy is subject to be amended at any time. You will be notified of the changes
via the latest e mail address provided to us if the amendments made are related to the way
we collect, use, and/or share your personal information. Also, a notice will be posted on the
site of such amendments.
Contact Us
Athukoralagroup.com (at the address below), is the data controller for the purpose of the
Data Protection Act 1998 (the Act). You have the right to access the information which
Athukorala Tea holds about you and your right of access can be exercised in accordance
with the Act.
We are always open for the opinions of our customers, even if its a complaint! We
appreciate your effort and time in providing us with the knowledge to serve our customers
better. Your complete satisfaction is our hope, and we request you to keep returning to the
site and recommend Athukorala Tea to your friends and family.
If you have any questions or feedback about this statement, or if you would like us to stop
processing your information, please do not hesitate to contact a customer service member
at Athukorala Tea, who will be pleased to respond to your queries.
Wed love to hear from you!
You can contact us on our hotline: +94 91 2291123 / +94 91 5591123
Fax: +94 91 2291113
Write to us at: info@athukoralagroup.com / customercare@athukoralagroup.com
Athukorala Group (Private) Limited
Athukorala Tea Factory
Kurunduwatta No. 01
Pitigala
Sri Lanka.
